batk1 Terms & Conditions

1General Provisions

These Terms form a legal agreement between batk1 ("we", "our", "the Company") and any person using our services ("user", "you"). This agreement takes effect the first time you access the batk1 platform.

• These Terms are written in Bengali and apply to users in Bangladesh.
• batk1 reserves the right to change these Terms at any time without prior notice.
• Continued use of the platform after updated Terms are published means you have accepted those changes.
• If any part of these Terms is found to be unenforceable, the remaining parts will continue to be in effect.

2Eligibility & Age Requirement

batk1 services are for adults only. You are eligible to use our platform only if you meet the following conditions:

• You must be at least 21 years old. This platform is for those aged 21 and above only.
• You must be located in a country or jurisdiction where receiving online gaming services is legal.
• You must be capable of managing your account on your own behalf and of your own free will.
• Anyone previously banned or removed from batk1 may not re-register.

batk1 may request relevant documents at any time to verify age or identity. We reserve the right to restrict account activity until verification is complete.

3Account Registration & Management

When creating an account on batk1, you must provide accurate and up-to-date information.

3.1 Account Creation Requirements

• Each person may create only one account. If multiple accounts are created, all of them will be closed.
• All information provided must be true, complete, and your own.
• Creating an account using another person's identity is strictly prohibited.

3.2 Account Security

• Keep your password and login details completely confidential and do not share them with anyone.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• batk1 will not be responsible for any loss resulting from third-party access to your account.

3.3 Account Verification

For security and fraud prevention purposes, batk1 may request documents at any time to verify identity, age, or payment method. Failure to submit documents or providing incomplete information may result in account suspension or closure.

4Deposits & Withdrawals

batk1 supports the popular mobile payment methods used in Bangladesh. The following provisions apply to ensure smooth transactions:

4.1 Deposit Terms

• The minimum deposit amount is ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• The owner of the deposit account and the batk1 account must be the same person.
• Deposits through a third party are strictly prohibited.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• The withdrawal method must match the deposit method used.
• Withdrawals may be partially restricted until any active bonus wagering requirement is completed.

5Bonuses & Promotional Offers

batk1 offers various bonuses and promotional offers. Please read the following terms carefully before using these offers:

5.1 Welcome Bonus

• 200% bonus on the first deposit, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving you a total balance of ৳3,000.
• Example: Deposit ৳16,000 and the bonus will be capped at a maximum of ৳15,000, giving you a total balance of ৳31,000.

5.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times (10x), calculated on the bonus amount only.
• Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before the bonus funds become withdrawable.
• Winnings earned from the bonus cannot be withdrawn until the wagering requirement has been met.

5.3 General Bonus Rules

• Each bonus offer has its own terms, which are communicated at the time the offer is activated.
• batk1 reserves the right to cancel a bonus and suspend an account if fraudulent use of the bonus is suspected.
• Claiming bonuses through multiple accounts or using someone else's account is prohibited.

6Gaming Rules

All games available on batk1 are operated fairly and transparently. The following rules apply to all players:

• Each game has its own rules, which are available after launching the game.
• If a game round is cancelled due to a technical error or server outage, the amount wagered in that round will be refunded.
• In the event of a dispute over a game result, batk1's server logs will be considered the final evidence.
• Any winnings obtained by exploiting software or system errors will be considered void.
• batk1 reserves the right to remove or modify any game at any time.

7Prohibited Activities

The activities listed below are strictly prohibited on the batk1 platform. Violation of these provisions will result in permanent account closure and any earnings may be forfeited:

• Using the platform for money laundering, fraud, or other financial crimes.
• Using automated bots, scripts, or software to play games or place bets.
• Intentionally exploiting system vulnerabilities or bugs.
• Harassing, abusing, or threatening other players.
• Attempting to claim bonuses or benefits by creating multiple accounts.
• Attempting to hack someone's account or steal another person's information.

8Responsible Gaming

batk1 believes that gaming is a form of entertainment and should never be a source of income. We take responsible gaming very seriously.

• Only bet with money that you can afford to lose without it affecting your daily life.
• If you are experiencing problems, visit our Responsible Gaming page.
• At your request, we can set limits on your account or place it on a temporary break.
• Creating an account for anyone under 21 years of age is strictly prohibited.

9Privacy & Security

Protecting your personal information is very important to us. batk1 uses SSL encryption technology to keep all transactions and personal data secure.

• We never sell your personal information to third parties.
• Information may be stored and used for security, fraud prevention, and legal compliance purposes.
• For more details, please read our Privacy Policy.

10Intellectual Property

All content, logos, designs, text, graphics, and software on the batk1 platform are the intellectual property of batk1. The following provisions apply regarding these materials:

• No content from the platform may be reproduced, distributed, or used commercially without written permission from batk1.
• Reading and saving information for personal, non-commercial purposes is permitted.
• Copying our trademark or brand identity is strictly prohibited.

11Limitation of Liability

To the maximum extent permitted by applicable law, batk1 accepts no liability for the following:

• Disruption to gaming caused by internet connectivity issues or third-party service failures.
• Temporary unavailability of the platform due to technical issues.
• A user sharing their account information with a third party.
• Financial loss resulting from the user's own negligence or poor decisions.

batk1 always strives to provide a safe and reliable service. If you encounter any issues, please contact our support team.

12Amendment of Terms & Account Closure

12.1 Changes to Terms

batk1 may change or update these Terms at any time. For significant changes, we will post a notice on the platform. Continued use of the platform after an amendment means you accept the new Terms.

12.2 Closing Your Account

• You may close your account at any time by contacting our support team.
• If there are any pending transactions at the time of account closure, the account will be closed after those transactions are completed.
• In the event of a violation of these Terms, batk1 may close the account without prior notice.

12.3 Dispute Resolution

If any dispute arises, please contact our support team first. We consider all complaints fairly and try to resolve them as quickly as possible.